Privacy & Website Policy

1. Scope

This policy applies to personal information obtained by Nikko-Kikai through this website, inquiry forms, catalog and document requests, quotation requests, recruitment communications, exhibition and seminar applications, email, telephone, written documents, exchange of business cards, and other business-related channels.

2. Information We May Collect

Within the scope necessary for our business, we may collect information such as your name, company name, department and position, address, telephone number, email address, details of your inquiry, information concerning equipment or products under consideration, information contained in drawings, photographs, specifications, or other materials sent to us, information necessary for recruitment applications, and website access logs.

We clarify the purpose of use and do not obtain personal information by fraudulent, deceptive, or otherwise improper means.

3. Purposes of Use

• To respond to and communicate regarding inquiries, consultations, document requests, quotation requests, repair requests, inspection requests, and similar matters.
• To support product selection, specification review, technical proposals, quotations, orders, delivery, installation, training, maintenance, repair, and parts supply.
• To coordinate, where necessary, with manufacturers, suppliers, installation and maintenance providers, logistics providers, professional advisers, and other relevant parties.
• To prepare and send catalogs, specifications, quotations, contracts, invoices, and other business documents.
• To improve products, services, and this website, enhance quality, and prevent fraudulent or improper use.
• To conduct recruitment procedures, contractual procedures, and actions required by law.

4. Disclosure to Third Parties and Outsourcing

Except where required or permitted by applicable law, we do not disclose personal data to third parties without the individual's consent.

To proceed with product selection, quotations, specification confirmation, repair, maintenance, installation, transportation, and related work, we may provide information to, or outsource certain operations to, manufacturers, suppliers, installation and maintenance providers, logistics providers, and other relevant parties to the extent necessary. In such cases, we limit the information provided to what is necessary and take appropriate measures to manage and supervise the relevant parties.

When making technical inquiries to overseas manufacturers, we generally use technical information that does not require identification of an individual. If it becomes necessary to provide a person's name, contact details, or other personal data to an overseas business partner, we will provide an explanation in advance and take appropriate measures, including obtaining consent where required by applicable law.

5. Retention and Deletion

We retain personal information for the period necessary to fulfill the purpose of use, comply with contractual and legal obligations, and respond to inquiries or disputes. Information that is no longer required will be deleted or disposed of by appropriate and secure means.

6. Voluntary Provision of Information

Providing personal information is voluntary. However, if necessary information is not provided, we may be unable to respond to an inquiry, provide a quotation or documents, provide maintenance support, conduct recruitment screening, or perform other requested services.

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1. Saving Display Settings

This website uses browser local storage so that settings such as text size, motion, contrast, and header display can be retained for subsequent visits. The stored information consists of display settings and does not store your name, email address, or similar identifying information.

These settings can be removed by deleting the website data stored in your browser. The website can still be viewed if these settings are disabled or deleted, but your preferred display settings will not be retained.

2. Access Logs

For stable website operation, troubleshooting, security, and prevention of improper use, our web server may record information such as IP addresses, access date and time, pages viewed, browser information, and device information in access logs. We do not ordinarily use this information for the purpose of identifying individual visitors by itself.

3. External Services Used on Inquiry Forms

Our inquiry forms use Google reCAPTCHA to help prevent spam and fraudulent or abusive submissions. We also use an external program that assists with address entry based on postal codes. Through the use of these services, information such as IP address, browser and device information, interaction information, and postal codes entered may be transmitted to the respective service providers.

4. If Analytics or Advertising Services Are Introduced

If we introduce website analytics, advertising, or other external services in the future, we will review the information transmitted, recipients, purposes of use, and other relevant details, and will take measures appropriate to the service and applicable law. Such measures may include revising this page, providing notice to users, obtaining consent, or offering means to opt out.

Cookie consent banner
Based on the services currently used on this website, we do not provide a uniform cookie consent banner covering every page. If we introduce advertising-related tracking, detailed analytics, or similar technologies in the future, we will reassess whether a consent management interface or other measures are required.

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Depending on the nature of the personal information handled and the associated risks, we take necessary and appropriate security measures to help prevent leakage, loss, alteration, unauthorized access, and other incidents.

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If an individual requests access to, correction of, suspension of use of, deletion of, or other action concerning personal information held by us, we will verify the identity of the requester and respond appropriately in accordance with Japan's Act on the Protection of Personal Information and other applicable laws.

Please use our English Contact Form and clearly indicate that your message concerns personal information. We do not ordinarily charge a fee for standard requests.

We may be unable to comply with a request where permitted by law, where identity cannot be verified, where the rights or interests of the requester or a third party may be harmed, or in other circumstances recognized by applicable law.

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1. Accuracy and Transparency

We make reasonable efforts to provide accurate and understandable information based on manufacturer materials, information published by public authorities, materials lawfully obtained by us, and practical business knowledge. Where appropriate, we also seek to indicate update dates, sources, assumptions, and whether information is provided for reference.

2. Product Information, Specifications, and Model Comparisons

Product names, models, specifications, dimensions, capacities, options, sales territories, availability, pricing, delivery times, warranties, and support conditions may change without notice due to manufacturer improvements, specification changes, sales policies, foreign exchange rates, logistics, or other circumstances.

Model comparisons, filters, lists, and explanations prepared by Nikko-Kikai are reference information intended to assist equipment selection. They do not guarantee suitability for a particular application, machining accuracy, production capacity, safety, investment performance, or other results. For official specifications and transaction conditions, please confirm the manufacturer's latest documentation and the formal quotations, specifications, contracts, or other documents issued by Nikko-Kikai.

3. Relationship with Manufacturers and Brands

Manufacturer names, brand names, product names, logos, product images, and similar materials appearing on this website belong to their respective rights holders. Their appearance on this website does not by itself indicate an agency agreement, distribution right, endorsement, certification, or other relationship between Nikko-Kikai and the relevant manufacturer. Please refer to information current at the time of publication and to formal guidance from Nikko-Kikai regarding individual business relationships.

4. Subsidies, Grants, Tax Programs, and Similar Schemes

Information concerning subsidies, grants, tax incentives, financing support, and similar programs is general information compiled from publicly available sources to assist users in their consideration. Program names, eligible applicants, eligible expenses, subsidy rates, requirements, application periods, review procedures, and other conditions may change at any time. Please always confirm the latest official application guidelines, rules, FAQs, and other materials issued by the responsible government authority or program office.

Nikko-Kikai does not guarantee eligibility, selection, grant amounts, tax treatment, or other outcomes. Where necessary, please consult an appropriately qualified professional, such as an administrative scrivener, tax accountant, or Small and Medium Enterprise Management Consultant in Japan.

5. GX, Energy Efficiency, CO₂, and Cost Estimates

Estimates of power consumption, electricity costs, CO₂ emissions, payback periods, and similar values are approximate calculations based on catalog values, entered conditions, operating hours, load factors, electricity rates, emission factors, and other assumptions. Actual results vary according to machining conditions, peripheral equipment, installation environment, operating methods, electricity contracts, region, timing, and other factors. Estimated results do not constitute a guarantee of performance or savings.

6. AI-Generated Content and Concept Visuals

This website may contain images, text, layouts, and other content created with the assistance of generative AI, as well as concept visuals representing future manufacturing, smart factories, automation, and other technical or equipment configurations. Nikko-Kikai conducts human review and seeks to prevent misunderstanding, maintain quality, and respect the rights of third parties.

Unless specifically stated otherwise, persons, companies, factories, buildings, machine tools, robots, transfer systems, display screens, products, equipment, and configurations depicted in such images or concept visuals do not represent any specific real manufacturer, product, factory, installation example, machining result, or performance. For actual product appearance, equipment configuration, specifications, performance, and related details, please refer to the manufacturer's latest documentation, actual equipment, or formal information provided by Nikko-Kikai.

Regardless of the method used to create content, Nikko-Kikai respects third-party copyrights, trademarks, and other rights. If a potential infringement, misrepresentation, or other issue is identified, we will review the facts and, where appropriate, correct, replace, supplement, or remove the relevant content.

7. Updates and Corrections

If an error, updated information, rights-related issue, or similar matter is identified after publication, we will make reasonable efforts to correct, supplement, replace, or remove the relevant content promptly. If you notice an issue with information on this website, please contact us through the English Contact Form.

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1. Use of Published Information

We seek to maintain the accuracy, completeness, usefulness, timeliness, and security of information published on this website, but we do not guarantee these matters. Users are responsible for their own decisions when using information provided on this website.

2. Liability for Loss or Damage

Except where Nikko-Kikai has acted intentionally or with gross negligence, or where liability cannot legally be excluded, we are not liable for loss or damage arising from use of or inability to use this website, decisions based on published information, loss of data, alteration by third parties, or use of external websites.

3. External Websites

Third-party websites linked from this website are managed under the responsibility of their respective operators. Nikko-Kikai does not guarantee or accept responsibility for the content, security, privacy practices, products, or services of linked websites. The presence of a link does not by itself mean that Nikko-Kikai endorses, guarantees, or is affiliated with the linked website, operator, product, or service.

4. Changes or Suspension of the Website

We may change, suspend, or discontinue all or part of this website without prior notice due to maintenance, system failures, security measures, disasters, communication failures, legal or governmental requests, or other circumstances.

5. Information and Attachments Submitted to Us

When submitting drawings, photographs, specifications, or other information through an inquiry form or other channel, the sender should confirm that they have lawful authority to provide the information to Nikko-Kikai and that doing so does not violate third-party rights, confidentiality obligations, export control requirements, or other applicable laws or contracts.

Information requiring confidentiality:
Before a confidentiality agreement is in place, please limit the submission of trade secrets, personal information, export-control-sensitive information, and other important information to the minimum necessary. If special confidentiality arrangements are required, please contact us before sending such information.

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1. Ownership of Rights

Copyrights, trademarks, and other rights in text, structure, design, programs, databases, photographs, images, videos, charts, logos, and other content published on this website belong to Nikko-Kikai, the relevant manufacturers, creators, or other lawful rights holders.

2. Prohibited Uses

Except where permitted by applicable law, content may not be reproduced, republished, modified, publicly transmitted, redistributed, sold, rented, translated, reused, or incorporated into a commercial database without the prior permission of the relevant rights holder.

In particular, unauthorized reproduction of product images, manufacturer-supplied images, comparison tables, explanatory diagrams, or original text created by Nikko-Kikai, as well as large-scale automated acquisition, mechanical collection, scraping, or other activities that interfere with operation of this website, is prohibited.

3. Quotation and Links

Where quotation is permitted under applicable copyright law, please clearly distinguish the quoted material from your own work, satisfy the applicable requirements for lawful quotation, and identify Nikko-Kikai and the relevant page as the source.

Ordinary links to this website generally do not require prior notice. However, links are not permitted from unlawful or offensive websites, websites that damage the reputation of Nikko-Kikai or third parties, links presented in a manner likely to create a false impression of endorsement or affiliation, frame links, or other methods that obscure the source of our content.

4. Trademarks

Company names, product names, service names, logos, and other names or marks appearing on this website may be trade names, trademarks, or registered trademarks of their respective owners. Their appearance on this page does not constitute a waiver of rights or a license to use them.

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1. Sales and Solicitation

Our inquiry forms and publicly available email addresses are provided to receive legitimate inquiries and communications concerning our products, services, business relationships, recruitment, published content, and other relevant matters. Please do not use these channels for unrelated sales approaches, advertising, solicitation, service pitches, list collection, or similar purposes.

2. Prohibited Conduct

• Submitting false information, impersonating another person, or using a third party's contact information without authorization.
• Submitting content that violates law or public order, or contains threats, defamation, harassment, or discriminatory material.
• Sending malware, malicious programs, dangerous files, or similar content.
• Repeatedly submitting the same or substantially similar content, excessive automated submissions, or conduct that places an unreasonable load on our systems.
• Conduct that infringes or interferes with the rights, confidential information, reputation, or business of Nikko-Kikai or any third party.

3. Measures in Response to Abuse

If improper or abusive use is identified, we may stop responding, restrict the source of submissions, preserve relevant records, report the matter to a service provider, consult relevant authorities, take legal action, or implement other measures as necessary.

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For complaints or requests concerning the handling of personal information, requests for disclosure or similar matters, or questions concerning website content, copyright, trademarks, images, or other rights, please contact us using the form above.

Changes to This Policy

We may revise this policy in response to changes in laws and guidelines, our services, information technology, or social conditions. If we make an important change, we will provide an appropriate notice on this website. Revised terms apply from the time they are posted on this page or from another effective date specified by Nikko-Kikai.

About this English version
This English page is provided so that international visitors can understand the policies applied to the Nikko-Kikai website. It is intended to describe the same basic policy as the Japanese version. If an inconsistency or translation issue is identified, we will review and correct the relevant wording as appropriate.

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